PM
Pelokazi M
1 reviews | Active since Jul 2018
10 Sept 2018, 11:55
CELL C2
Guys I really don't know how can I close the relationship I had with Cell C, I recently closed my account(Bundles account, I was paying R45 for 500MB) with them in July and the lady I spoke with told me that at the end of July or Beginning of August I need to pay the last R45 of which I did but now I keep getting messages from Cell C that my account is in arrears and my services will be terminated, Please help because they didn't even load the bundles as well so why would the account be in arrears if it is closed, I am really disappointment, I think I really need to go back to MTN. THIS IS ****.
Pelokazi
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Replies (2)
Cell C's replyOfficial
10 Sept 2018, 12:03Good afternoon Phelokazi
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Sept 2018, 12:03
Official
Good afternoon Phelokazi
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
12 Sept 2018, 10:14Kindly note, in order to process your request the consultant needs to verify your details telephonically for security purposes. The consultant has been trying to reach you with no success, please avail yourself.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Sept 2018, 10:14
Official
Kindly note, in order to process your request the consultant needs to verify your details telephonically for security purposes. The consultant has been trying to reach you with no success, please avail yourself.
Regards
Cell C | PN
Best regards,