CI
Christine I

1 reviews | Active since Jul 2015

08 Feb 2017, 11:07

Cell C - ZERO FEEDBACK REGARDING CONTRACT CANCELLATION

<p>I need to cancel my contract. </p> <p> </p> <p>I have sent Cell C 5 emails regarding this.</p> <p> </p> <p>I want to cancel my contract when it comes up for review. I have asked you guys for the documentation. I have provided you with alternate contact numbers. </p> <p> </p> <p>This is really bad service. You are quick to respond when people want to buy into Cell C - naturally, however not so quick with after sales service and termination of contract. </p> <p>The best times to get hold of me are between 12:00 - 13:30 Mon - Fri. </p> <p> </p> <p>[Incident: 170 ********** 83]</p>

0
Replies (2)
Cell C
Cell C's reply08 Feb 2017, 11:14
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply08 Feb 2017, 12:46
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,