Cell C - You're not worth a review title at this point

Hello Peter complaint number three in one week, all related to one simple upgrade that Cell C just cannot get right. If you can't do this, how on earth are you still even operating?!!! Why would customers stay with a service provider that causes them loss of income, time wasting (days, not even hours at this point) and tears because all they do is lie lie lie. I was promised in my previous two complaints that Moses would ENSURE MY PHONE was delivered today but when I phoned for the second time today to ensure Cell C had fixed yesterdays ***** up and given the courier the correct contact number for me, they still had the wrong one listed and had done nothing, despite me twice calling to change it and freaking out about it on Hello Peter, via Email, via Social Media. How the f do you bill me every month if YOU DON'T HAVE MY CELLPHONE NUMBER. What even is this? I can't even. I will be contacting the Ombudsman if I don't receive it today because you owe me money at this point and THERAPY!