DJ
Daphne J

1 reviews | Active since Mar 2021

25 Mar 2021, 04:05

Cell C you suck! Poor customer service. Terrible Service!!

If I could give them a 0 I would. It took them 4 phone calls over 2 weeks to get my banking details changed. 3 different advisors couldn't change my banking details. I wanted to pay my bill! How hard can that be? I was retrenched due to Covid and it's been tough. While I'm being a good customer and trying to pay my bill they couldn't even change my banking details when I requested 2 weeks before my direct debit date which is on the 27th of every month. Now they charged me a extra R94 for their incompetence. I'm going to cancel my contracts and insurance I might aswell pay it out in full then deal with these a.holes. They *****ing from the innocent that are already struggling. Do not ever sign up with them!!! They have poor customer service and do not know how to treat their customers. Their call centre service is terrible and they don't care for their clients. Cell C you suck. I'll take my business somewhere else.

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