Cell C YOU SUC****!!!

Cell C is pathetic, nobody knows anything from CC Agents to their TL, each and every time I recharge my airtime disappears and nobody can give me a valid reason but tell me that their system hasn't updated as yet and this is more than 30min after it disappeared and day before I spoke to Mbali a TL and she could not explain and after I told her that I wanted to get the emergency airtime and I was told I didn't qualify after a received a msg stating that I do qualify and prior to that another TL and Agent told me that I don't qualify because I paid what I borrowed late and needed to wait approximately 15 days and did just that and maybe 20days later still don't qualify and was told again to recharge then everything will be fine and guess what after my airtime disappeared and could not get any assistance or way forward I then attempted again to get the Emergency airtime and yet again I don't qualify and an excuse that I got was that the call centre does not have control of the emergency airtime system AND my question was then what and they told me I needed to call back again later because they are not sure what the issue is, and rated to call as poor but did anybody from Cell C call me just to check why am I dissatisfied with your network never and this is the second time but nobody bothered with me. CELL C YOU ARE A BUNCH OF CROOCKS, TAKING FROM THE MOST NEEDY AND FROM PEOPLE THAT I TRYING TO MAKE AN HONEST LIVING, and will see each other at the ICASA offices because I am tired of this makeshift company that keeps on taking....... Just to add the last time my airtime disappeared I called Cell C and was talking to another CC Agent that told me that basically I am BS because what she sees is what happened and hanged up on me when I told her that she must not hang up I want to speak to a Manger.