Cell C you lying ******** - disgusting service !!!!

There should be a -1 rating option on here , because Cell C service is so disgusting that even a 1 star rating is actually overrating them!! I have never in my life experienced such horrible service from a provider! Your agents are useless to say the least, i am currently on the line with someone r the past 1hr that is so *********** from tech support. Firstly, i spoke to a tech guy last week by the name of Billal - he cost me R200 advising that my connectivity issues are due to the color of the sim cards and that i need to go out and get new sim cards and do a sim swop at night and because its a tech issue, i will not be charged. I do it and when i call in they refuse to do the sim swop for fee as Bilal did not leave adequate noted, after hours on the line and because of the urgency i gave up and did the sim swaps and got charged. Guess what ??? it was a load of bs as the swap didn't help my connectivity at all!! fast forward to the 27th , i call again and spoke to a manager until 21:47 at night who assured me issue will be resolved - i did not hear back from him. Today i call and Cell C has amnesia - no records of my calls and apparently the manager i spoke to on Thursday does not exist .... anyway I spoke to lady in tech support by the name of Zipho, who insisted on speaking over me, refused to put me through to a manger and now i am currently on hold for 1hr15mins ... i am disgusted and will be taking this to Carte Blanch , SABC and further resources if my issue is not resolved within the next 24 hours