RC
Riaan C

1 reviews | Active since Jan 2013

22 Jul 2022, 10:27

Cell C - You cannot complain about their service because there is none.

The worst network provider in South Africa. My father passed away in May 2020. Ever since we have tried to get the 2 contracts over in my mother's name. We sent emails (Last Case Number ***), we visited the Bayside Branch and handed in ID Documents, Proof of residence, bank statements, death certificate, and letter from the executor.

The only thing that happened is that they lost the documents submitted. Yes, that is correct, Personal Information was just dumped somewhere for anyone to get hold of and use. Please people, this is NOT the network to use in South Africa. Stay away as they do not care about your privacy which is so so essential in the day and age we live in. They are absolutely the worst with no feedback, no help, and ZERO support.

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Replies (1)
Cell C
Cell C's reply22 Jul 2022, 11:53
Official
Dear Riaan,

Thank you reaching out to Cell C.

We have received your query regarding the change of ownership.
Please accept our apologies for the service you have experienced thus far. 

We have escalated your query for assistance. We will be in touch within 24 working hours.

^NZ