CA
Carina A

1 reviews | Active since Mar 2011

26 Jun 2019, 13:05

CELL C YOU ARE THE WORST

I have been trying to sort out the last payment on my cancelled cell c contract since March. I have not once be contacted by Cell C even after reversing 3 debit orders. I have been on hold with Cell C today for a total of 3 hours without assistance. I cancelled my contract because Cell C cannot supply 4G and I was never informed of this so I cancelled the contract with a 70Gig loss of data. Since then I have had not been contacted by Cell C at all to sort out the last payment as I will not pay the full amount due to the 70Gig loss. I am more than willing to pay the rest If I could just get someone to answer the phone or to actually phone me back. I will keep reversing the debit orders until I can get some one to sort out the mess on their side. I have been trying since MARCH to get this sorted. CELL C YOU ARE THE WORST

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Replies (1)
Cell C
Cell C's reply26 Jun 2019, 14:03
Official
Good afternoon Carina

Our records indicate that our Administrators are responding to you on our Facebook platform.

Regards
DA