Cell C - you are the boss

My wife and I have issues with our contracts. For some reason we can make calls and intermittently we can't. We liaised with 4 different call centre agents and we got 4 different answers as to the cause of the problem. The agents also get ****y on the line - this is because they are paying our salaries and we're not paying theirs. So it seems. Additionally, during the call you have to mention your cellphone number like 5 times before they get it (even though you are audible, clear and concise).

The funny part this morning was when one call centre agent asked me to dial #1333.....4# to reset my "Coll Birrings". Man I was wondering what "Coll Birrings" are. She even got aggressive on the phone when I told her I don't understand. About 30 minutes after the call ended I had a light bulb moment. I figured it out. "Call Barrings". I laughed myself under the table.

Thank you Cell C for being rude and obnoxious. And then bringing laughter into my life.

Please reinforce to your staff that it is not customers that pay your salaries but that all you do is just a favour to us. Haha!