Cell C worst service provider ever.

My situation is as follows.

I took out a contract with Cell C. This is a 2 year contract for 10 GM day data and 10 GB night data at R200 per month. I think it were in April 2021.

Everything went fine with no problems.

Then Cell C started to deduct money from my bank account that is in addition to the R200 agreed amount. When I contacted their contact center I were informed that I subscribed to web sites that charged a monthly fee. I never subscribed to any websites. I gave me numbers to cancel the subscription and block any subscription in the future, and also said they will cancel it on their side. I though the story were resolved. Just to find have the same problem the next month. This has been going on for several months now. Every time I phone them I get a new agent telling me the same story. I asked to speak to a team leader or someone in management. They are always busy and will phone me back. They never do. Every time I phone it is the same story over and over again. They always ask for a reference number but never give me one. They say I will receive a SMS with the reference number but never receive the SMS. I need assistance please. Every time they take money out of my account my other debit orders reverse and I need to pay penalties at my bank and make payment arrangements with my other creditors. The last amount they tried to deduct were R1800. They send me messages that my service will be suspended and that they will list me at the credit bureau.

I really don’t know what to do anymore. I am since been handed over to Lawyers and the amount is now R3400.00 I am black listed. THIS IS GRAZY.

CELL C customer care is pathetic to say the least.