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Angilique R

1 reviews | Active since Apr 2021

21 Oct 2022, 08:32

CELL C WORST SERVICE PROVIDER EVER

This is the most PATHETIC service I have received from any provider in my life. Gave them a second chance just for them to prove to me why I left in the first place. How do you add an additional router/contract to a person's name when I only requested for a router to be added to my existing contract? How does it take a month to collect and cancel the additional router - then an arrangement is made to collect via courier on the 17th of October and today is the 21st and it has still not been collected. When trying to cancel ALL contracts in my name the call centers don't even know what department is supposed to assist me -from cancellations to follow-ups and back to cancellations - *********** to say the least. WORST SERVICE EVER - I would NEVER refer anyone to CELL C for as long as I live. I will be canceling my existing contract when I can eventually find someone who knows what the **** they are doing.

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Angilique R's update26 Oct 2022, 13:11
Reviewer Update
Surprise surprise - NO CALL from CELL C? And yet again I am put from one department to the next because of *********** employees and then there is no answer as usual. Eventually the additional contract's router was collected only for me to find out now that it is still active under my name. ***? My original contract was "upgraded" on the 14th of September so I expect this contract to be canceled along with the extra one with immediate effect and I will NOT pay for anything because the service received is beyond pathetic.