1 reviews | Active since Jun 2019
CELL C WORST SERVICE PROVIDER EVER!!!!!!!!!!!!!
Once again I wright a bad review for Cell C! Not that it is going to help improve the service from Cell C but hopefully this will make people think twice before taking out contracts with Cell C as their customer service is NON EXISTING and I have also NEVER spoken to one customer care consultant that is friendly or willing to help you!!!! I've had my Cell C contract for quite some time (almost 6 years) and I've had to do almost 3 or 4 sim swaps because they say that my sim card is damaged. How can the sim card get damaged if its never taken out of the device???? I had to pay for the sim swap every time but no one could ever give me an answer to why the card gets damaged if its never taken out of the phone! Apart from the fact that I had to pay for it every time, my phone was not working for more than 2 weeks every single time!!!!! Can't receive or make any calls or messages and they just take forever to fix it!!!!!! So once again I'm in the same situation my phone have not been working since Monday the 17th of August because Cell C gave my number that is on a contract to another client from FNB Connect who took out a contract with FNB Connect on Wednesday 19th of August (FNB Connect receive their sim cards from Cell C) How is it possible that Cell C's system can allow a contract number to be given to another client while the number is in use on my contract????? But this is the best news ever, their system is able to make the mistake but the system is not able to reverse it?????????????????? WHAT A LOAD OF BULL****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CELL C IS USELESS!!!!! As soon as my contract expire I will NEVER take out a contract with Cell C again!!!! What is the use of having a contract anyway if you can't use it because the service provider is USELESS!!!!!!!!!!!
Thank you for making contact with Cell C regarding your number.
The matter has been escalated and our team will be in touch to assist.
^NS
Thank you for making contact with Cell C regarding your number.
The matter has been escalated and our team will be in touch to assist.
^NS
