1 reviews | Active since May 2025
Cell C worst service ever
Cell c is by far the worst ever cellphone service created ,my account has been suspended as I have been in credit after overpaying my account, each month credit was deducted and when credit was exhausted they suspend my account after numerous calls and countless hours on the phone with different agents explaining my situation over and over matter can not be resolved then told to make a payment as it would be reactived mins you this was told to me by an agent of your call centre then requesting my POP about 5 times and each time after doing so nothing gets resolved now I have to call everyday for an entire week and everytime I call bwah a new agent explain my whole situation again and again this is after doing what they asked me to , security questions again and again and then my POP again and again FFS these people don't know what they doing at all I'm disgusted and exhausted with this pathetic service. Cell c you are truly a disgrace and I feel that you don't know what you doing **** service IL throw this piece of **** phone away along with the ****ty service.go back to school and learn proper problem solving what a ****en joke . Stay away from Cell C people worst service ever
Thank you for reaching out and sharing your experience.
We sincerely regret the frustration and inconvenience you've had to endure. We understand how exhausting and upsetting it must be to repeat yourself multiple times and not see resolution despite providing the requested proof of payment. Please accept our sincerest apologies for the service you've received and for the breakdown in communication along the way. This is not the standard we hold ourselves to.
We have escalated your query as a matter of urgency to ensure it is properly investigated and resolved. One of our consultants will be in touch soon to assist and provide clear feedback and next steps.
Your time and continued effort to resolve this are appreciated, and we are committed to making things right.
Regards,
Cell C | TN
Thank you for reaching out and sharing your experience.
We sincerely regret the frustration and inconvenience you've had to endure. We understand how exhausting and upsetting it must be to repeat yourself multiple times and not see resolution despite providing the requested proof of payment. Please accept our sincerest apologies for the service you've received and for the breakdown in communication along the way. This is not the standard we hold ourselves to.
We have escalated your query as a matter of urgency to ensure it is properly investigated and resolved. One of our consultants will be in touch soon to assist and provide clear feedback and next steps.
Your time and continued effort to resolve this are appreciated, and we are committed to making things right.
Regards,
Cell C | TN
We sincerely regret that your experience has left you feeling this way.
Please rest assured that our team is committed to assisting you and will do everything possible to resolve the matter.
Regards,
Cell C | TN
We sincerely regret that your experience has left you feeling this way.
Please rest assured that our team is committed to assisting you and will do everything possible to resolve the matter.
Regards,
Cell C | TN