MM
Mamoloko M
1 reviews | Active since Jan 2020
07 Jun 2021, 12:54
CELL C WORST SERVICE EVER
Good day
Still even after making payment , you haven't updated my credit profile, Cell C you are really making my life a living hell. Why is it so difficult to update? I REGRET TAKING CONTRACT WITH YOU. YOU SHOULD REALLY DO SOMETHING ABOUT YOUR CUSTOMER SERVICES
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
07 Jun 2021, 13:52Hi Mamoloko
We would like to request that you please provide us with your ID number or Cell C cellphone number. This information is required to allow us to access your account.
Please reply privately.
^MM
We would like to request that you please provide us with your ID number or Cell C cellphone number. This information is required to allow us to access your account.
Please reply privately.
^MM
Cell C's reply07 Jun 2021, 13:52
Official
Hi Mamoloko
We would like to request that you please provide us with your ID number or Cell C cellphone number. This information is required to allow us to access your account.
Please reply privately.
^MM
We would like to request that you please provide us with your ID number or Cell C cellphone number. This information is required to allow us to access your account.
Please reply privately.
^MM
Cell C's replyOfficial
09 Jun 2021, 09:29Kindly be advised that the payment profile records at the Credit Bureaus are updated on a monthly basis to reflect a factual credit history of the account over the past 24 months, therefore we cannot change or remove any records in terms of the National Credit Act.
^MM
^MM
Cell C's reply09 Jun 2021, 09:29
Official
Kindly be advised that the payment profile records at the Credit Bureaus are updated on a monthly basis to reflect a factual credit history of the account over the past 24 months, therefore we cannot change or remove any records in terms of the National Credit Act.
^MM
^MM
MM
Mamoloko M's updateReviewer Update
09 Jun 2021, 15:36You don't update anything monthly that's not true. The same amount is still appearing on my profile for 3 months saying in arrears. If you say you are updating monthly I wouldn't even be writing to you, it is a lie you don't update.
MM
Mamoloko M's update09 Jun 2021, 15:36
Reviewer Update
You don't update anything monthly that's not true. The same amount is still appearing on my profile for 3 months saying in arrears. If you say you are updating monthly I wouldn't even be writing to you, it is a lie you don't update.
Cell C's replyOfficial
09 Jun 2021, 15:51We cannot change the information for the months the account was in arrears.
^MM
^MM
Cell C's reply09 Jun 2021, 15:51
Official
We cannot change the information for the months the account was in arrears.
^MM
^MM