AG
ANTHONY G
1 reviews | Active since May 2019
13 Jun 2019, 14:16
CELL C WORST SERVICE EVER
I am a customer of CELL C and was thinking of renewing my contract but its sad to say I have to move on to MTN , I went to Cresta mall shopping centre at the food court entrance and I have been here twice and the staff acted like I was not there ,shocking and most pathetic customer service I have ever come across. WHERE IS THE SERVICE GONE TOO / don't think I will go to a CELL C shop ever again if we get this kind of attitude I DONT CARE
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Cell C's replyOfficial
13 Jun 2019, 15:33Good afternoon Anthony
Firstly we would like to apologise for the inconvenience caused due to the poor customer service received.
We have escalated the matter to the regional manager for the Cresta store.
We would not like to loose you as a valued customer due to this bad experience. May we forward your details to a Retention consultant in order for your to discuss your options on a renewal?
Regards
DA
Firstly we would like to apologise for the inconvenience caused due to the poor customer service received.
We have escalated the matter to the regional manager for the Cresta store.
We would not like to loose you as a valued customer due to this bad experience. May we forward your details to a Retention consultant in order for your to discuss your options on a renewal?
Regards
DA
Best regards,
Cell C's reply13 Jun 2019, 15:33
Official
Good afternoon Anthony
Firstly we would like to apologise for the inconvenience caused due to the poor customer service received.
We have escalated the matter to the regional manager for the Cresta store.
We would not like to loose you as a valued customer due to this bad experience. May we forward your details to a Retention consultant in order for your to discuss your options on a renewal?
Regards
DA
Firstly we would like to apologise for the inconvenience caused due to the poor customer service received.
We have escalated the matter to the regional manager for the Cresta store.
We would not like to loose you as a valued customer due to this bad experience. May we forward your details to a Retention consultant in order for your to discuss your options on a renewal?
Regards
DA
Best regards,