CELL C Worst service company in South Africa

I changed to CELL C in 2018 from Vodacom on a new package they offered which included voice,data and fibre to the home. I did not need the fibre to the home anymore and asked to change my package to a voice and data package in 2022. To this day i still cannot get this done. i have been to the Woodmead branch several times with the answer being i must contact the call centre. I have contacted the call centre numerous times only to be told this is a fibre contract i must deal with them. i then contact the fibre division who says i must cancel the contract and get a new voice contract however i will lose my numbers. the story goes on right up until this week in March 2025 and still no-one to talk to. I was promised a manager would call me to advise however no call from anyone at cell c . i asked for international roaming to be turned on and i was assured it was on. I am now overseas on business and no roaming is on. This must be the worst company to deal with in South Africa !!!! I do not recommend anyone ever to deal with cell c !!! All the above conversations should be able to be found in your recordings to verify my frustrations.