VP
Vanessa P
1 reviews | Active since Aug 2012
18 Dec 2020, 13:06
CELL C WORST SERVICE BOTH NETWORK AND CUSTOMER SERVICE!!
Cell C. WORST NETWORK AND SERVICE EVER!!!! Please can Vodacom buy them off and save us all. Cannot use data for 2 days now, so many guessing games from the agents, buy a new Sim, adjust settings, and finally, "mam we are upgrading our network and you just have to be patient" and not be able to check on your child, check your emails, message clients until we are done. 2 DAYS NOW!!! and nothing has changed. You telling me the whole of Cell C's clientele cannot use their data. Just lazy tech department. Why am I surprised.. It's Cell C after all
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Replies (2)
Cell C's replyOfficial
18 Dec 2020, 14:25Good day Vanessa
Thank you for reaching out to Cell C.
We have received your review regarding your network coverage.
Kindly note that we have initiated the Network Migration to enable our contract and broadband customers to roam on our partner network, Vodacom. This network migration has been made to increase our customer experience by improving their connectivity, delivering both quality and value.
Kindly manually activate "Data Roaming" under Settings on your device or router, reboot and test again.
Our support team will be in touch to help with the setup.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding your network coverage.
Kindly note that we have initiated the Network Migration to enable our contract and broadband customers to roam on our partner network, Vodacom. This network migration has been made to increase our customer experience by improving their connectivity, delivering both quality and value.
Kindly manually activate "Data Roaming" under Settings on your device or router, reboot and test again.
Our support team will be in touch to help with the setup.
^NZ
Cell C's reply18 Dec 2020, 14:25
Official
Good day Vanessa
Thank you for reaching out to Cell C.
We have received your review regarding your network coverage.
Kindly note that we have initiated the Network Migration to enable our contract and broadband customers to roam on our partner network, Vodacom. This network migration has been made to increase our customer experience by improving their connectivity, delivering both quality and value.
Kindly manually activate "Data Roaming" under Settings on your device or router, reboot and test again.
Our support team will be in touch to help with the setup.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding your network coverage.
Kindly note that we have initiated the Network Migration to enable our contract and broadband customers to roam on our partner network, Vodacom. This network migration has been made to increase our customer experience by improving their connectivity, delivering both quality and value.
Kindly manually activate "Data Roaming" under Settings on your device or router, reboot and test again.
Our support team will be in touch to help with the setup.
^NZ
VP
Vanessa P's updateReviewer Update
18 Dec 2020, 21:52MOSES MOFIKENG FROM CELL C is just as big a **** as the network.
Can someone capable of getting my mobile data working going on 3 days or the CEO himself explain this useless service and network.
Can someone capable of getting my mobile data working going on 3 days or the CEO himself explain this useless service and network.
VP
Vanessa P's update18 Dec 2020, 21:52
Reviewer Update
MOSES MOFIKENG FROM CELL C is just as big a **** as the network.
Can someone capable of getting my mobile data working going on 3 days or the CEO himself explain this useless service and network.
Can someone capable of getting my mobile data working going on 3 days or the CEO himself explain this useless service and network.