EJ
Esme J
1 reviews | Active since Aug 2019
09 Dec 2020, 09:21
Cell C Worst service
A lost cell phone Samsung Galaxy A70 - monthly premium without insurance R373.04pm. Cell C employee made a mistake on the Insurance document. Went to Ombutsman who helped and sorted the insurance contract out. Cell C offered a Samsung Galaxy A51 - monthly premium under website R399.00pm which falls into my credit approval. After accepting the offer, an email was received that the offer is not valid anymore and they would offer me a Samsung Galaxy A31 Lte-A - monthly premium R299pm This is the worst service I have ever received and dealt with!!!!!
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Replies (3)0
Replies (3)EJ
Esme J's updateReviewer Update
09 Dec 2020, 10:01I am glad to hear from you.
It was a lost phone, thus an insurance claim for a replacement.
It was a lost phone, thus an insurance claim for a replacement.
EJ
Esme J's update09 Dec 2020, 10:01
Reviewer Update
I am glad to hear from you.
It was a lost phone, thus an insurance claim for a replacement.
It was a lost phone, thus an insurance claim for a replacement.
Cell C's replyOfficial
09 Dec 2020, 12:34Kindly provide your ID number privately.
^PN
^PN
Cell C's reply09 Dec 2020, 12:34
Official
Kindly provide your ID number privately.
^PN
^PN
EJ
Esme J's updateReviewer Update
09 Dec 2020, 14:15I would like to inform you that the matter is solved today after several emails were sent.
Thank you for your input and speedy response regarding this matter. This is highly appreciated.
Thank you for your input and speedy response regarding this matter. This is highly appreciated.
EJ
Esme J's update09 Dec 2020, 14:15
Reviewer Update
I would like to inform you that the matter is solved today after several emails were sent.
Thank you for your input and speedy response regarding this matter. This is highly appreciated.
Thank you for your input and speedy response regarding this matter. This is highly appreciated.