Cell c worst run company!
Since May Cell C has been messing up my account. After debiting an ungodly amount of money and making sure nothing was outstanding (as they are still ignoring the stamped bank letters regarding the R2828. 75 that they conveniently can't find so would rather ignore) I still have no service despite my contract only expiring on the 25th of this month. I am sure there is legal action that can be taken as I am not receiving services I have paid for. I will be looking into legal action as the damage to my business thanks to Cell C is unacceptable.
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Replies (6)0
Replies (6)
Cell C's replyOfficial
03 May 2023, 09:42Good day Adam
Thank you for contacting us.
Please private message us your alternative contact number, so that we can contact you to assist further. We apologies for any inconvenience.
^NT
Thank you for contacting us.
Please private message us your alternative contact number, so that we can contact you to assist further. We apologies for any inconvenience.
^NT
Cell C's reply03 May 2023, 09:42
Official
Good day Adam
Thank you for contacting us.
Please private message us your alternative contact number, so that we can contact you to assist further. We apologies for any inconvenience.
^NT
Thank you for contacting us.
Please private message us your alternative contact number, so that we can contact you to assist further. We apologies for any inconvenience.
^NT
's updateReviewer Update
04 May 2023, 08:58I do not have any alternative numbers. Cell c has my email address, however the accounts department ignores the emails sent. I know I'm using the correct email address as I recieved automated responses but no response after that and it has been days. This is absolutely ridiculous. Now I see cell c wants me to pay R1484. 00 at the end of the month but I still have no service so what the hell is actually going on????!
's update04 May 2023, 08:58
Reviewer Update
I do not have any alternative numbers. Cell c has my email address, however the accounts department ignores the emails sent. I know I'm using the correct email address as I recieved automated responses but no response after that and it has been days. This is absolutely ridiculous. Now I see cell c wants me to pay R1484. 00 at the end of the month but I still have no service so what the hell is actually going on????!
Cell C's replyOfficial
04 May 2023, 09:42Our team would need to make telephonic contact with you in order to conduct a security check.
Please provide a reachable contact number for yourself.
^DA
Please provide a reachable contact number for yourself.
^DA
Cell C's reply04 May 2023, 09:42
Official
Our team would need to make telephonic contact with you in order to conduct a security check.
Please provide a reachable contact number for yourself.
^DA
Please provide a reachable contact number for yourself.
^DA
Cell C's replyOfficial
04 May 2023, 10:09Noted.
^DA
^DA
Cell C's reply04 May 2023, 10:09
Official
Noted.
^DA
^DA
's updateReviewer Update
04 May 2023, 10:37Otherwise I will have to take more time away from working to visit your cell c branch at Cresta again.. Every day this continues it affects my business making it harder for me to be able to pay bills at the end of the month so I would appreciate this matter being handled with a sense of urgency. Thank you.
's update04 May 2023, 10:37
Reviewer Update
Otherwise I will have to take more time away from working to visit your cell c branch at Cresta again.. Every day this continues it affects my business making it harder for me to be able to pay bills at the end of the month so I would appreciate this matter being handled with a sense of urgency. Thank you.
Cell C's replyOfficial
04 May 2023, 10:59Our team will be in touch.
^DA
^DA
Cell C's reply04 May 2023, 10:59
Official
Our team will be in touch.
^DA
^DA