Cell C worst provider I have seen and they dont respond

I got a contract phone online and approved and the phone was delivered. a week later the phone stopped working took it to Cell Eastgate and they told me to go to Huawei Headoffice. I went there and within 3 days they said the phone is ready for collection. went to collect and a day later the phone stopped working. Took it back and they fixed it. On Saturday I requested for a contract or Statement and they told me I failed the security questions little did I know the person who did my application entered wrong information. My surname spelt wrong, the entered wrong banking details ABSa which I dont bank with Absa. The put a ***** alert on my account. Went to Carnival they couldn't, OR Tambo same thing lastly on Sunday at Tsakane Mall they assisted me. Yesterday the line has been suspended customer care they told me to go to the branch when I dial they said contact Customer Care. This contract is wasting my time as I have to go up and down without assistance.