KB
Kesebelwang B
1 reviews | Active since Sept 2023
17 Aug 2025, 11:26
Cell c worst nightmare
Cell C has been my worst nightmare ever. I've had to terminate my contract twice after contract ended with them and they still continue to bill me even after that. Next thing this will put a bad impact on my credit score like I'm a bad customer while they are the ****mers. After the 2nd termination they asked me to send proof of payment and contract will be terminated 30 days after payment and the next 2 months they didn't bill me as it's terminated but to my surprise I was sent a bill this month and they debited my account but I reversed it as this was not agreed on. Stay away from cell c please.Big ****mers
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Cell C's replyOfficial
17 Aug 2025, 11:34Dear Kesebelwang Borake,
Thank you for bringing this to our attention.
We sincerely regret the inconvenience and frustration you've experienced. This is not the standard of service we strive to deliver, and we understand how distressing billing issues can be, especially when they affect your credit profile.
We have escalated the matter to our team for a full investigation. We’ll also ensure you receive a breakdown of your account, including any applicable cancellation fees and a corrected statement.
Thank you for your patience, and we’re committed to resolving this matter fairly and transparently.
Regards
Cell C | DA
Thank you for bringing this to our attention.
We sincerely regret the inconvenience and frustration you've experienced. This is not the standard of service we strive to deliver, and we understand how distressing billing issues can be, especially when they affect your credit profile.
We have escalated the matter to our team for a full investigation. We’ll also ensure you receive a breakdown of your account, including any applicable cancellation fees and a corrected statement.
Thank you for your patience, and we’re committed to resolving this matter fairly and transparently.
Regards
Cell C | DA
Cell C's reply17 Aug 2025, 11:34
Official
Dear Kesebelwang Borake,
Thank you for bringing this to our attention.
We sincerely regret the inconvenience and frustration you've experienced. This is not the standard of service we strive to deliver, and we understand how distressing billing issues can be, especially when they affect your credit profile.
We have escalated the matter to our team for a full investigation. We’ll also ensure you receive a breakdown of your account, including any applicable cancellation fees and a corrected statement.
Thank you for your patience, and we’re committed to resolving this matter fairly and transparently.
Regards
Cell C | DA
Thank you for bringing this to our attention.
We sincerely regret the inconvenience and frustration you've experienced. This is not the standard of service we strive to deliver, and we understand how distressing billing issues can be, especially when they affect your credit profile.
We have escalated the matter to our team for a full investigation. We’ll also ensure you receive a breakdown of your account, including any applicable cancellation fees and a corrected statement.
Thank you for your patience, and we’re committed to resolving this matter fairly and transparently.
Regards
Cell C | DA