JK
Jason K

1 reviews | Active since Nov 2018

09 Dec 2018, 01:05

Cell C, worst network, worst company.

Absolutely disgusted with Cell C, I have complained before on hello peter about the absolutely deplorable network speeds that I get with them but nothing gets done. Last time I complained I was told that an "investigation" was going to take place as to why my network speeds are so slow , even non existent but no improvement since then and i'm still stuck with a fat monthly bill for a data contract that I essentially cant even use even though I am under full 4G coverage. Just to put things into perspective I am now having to buy data bundles with MTN instead and with MTN im getting download speeds of around 4,5MB/S and with the absolute joke of a network Cell C i get 0,25 MB/S if i'm lucky and oh these speeds were tested literally at midnight when no one is online so really there's no excuse. So please people don't waste your time and money on a potato company like Cell C and end up with a monthly bill for data that you cant even use, and get stuck fighting to try cancel your contract, just spend a little more and go for a professional network like MTN.

0
Replies (2)
Cell C
Cell C's reply10 Dec 2018, 08:53
Official
Good morning Jason

We have escalated this matter for further assistance. Do expect communication during the course of the day. 

We apologize for the inconvenience caused. 

Regards 
Cell C | PN 

JK
Jason K's update15 Feb 2020, 18:16
Reviewer Update
Over a year later and still nothing has been done about this, that's why I have given up!!!! And everyone in my area (Brakpan North) is experiencing the same problem. Now the latest problem is that the tower completely F@$Ks out and I sit without any signal at all for hours, cant make phone calls, nothing , which is great because besides the absolute useless data contract I now cant even use the minutes and phone that i pay for every month as well now which is great seen as its a business phone, Ill now have to do a sim swap with mtn just so i can use it, paying over R1000 a month for sweet f$3K all!!!! Not sure why Ive wasted my time responding to this message as i know you guys dont care and absolutely nothing will be done about it.