YH
Yolanda H

1 reviews | Active since Aug 2022

18 Aug 2022, 14:12

Cell C worst network provider!!!!

I contacted cell c yesterday at about 10 am to block my missing phone and block my SIM card, I have been waiting for the ITC number since yesterday morning, I am unable to open a case for my missing device with the SAPS because they require the ITC number, I can not even submit my insurance claim timely because I have to wait for this ITC number….Cell C is thee worst service provider, I wouldn’t recommend it to anyone!!!!

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Replies (4)
YH
Yolanda H's update18 Aug 2022, 15:01
Reviewer Update
The consultant refused to give me a reference number, she said her name is Lundi..The IMEI number is *** the cellphone number in question is *** , at the moment iam available on ***.

The model of the phone is iphone 6 S plus
Cell C
Cell C's reply18 Aug 2022, 15:54
Official
We have sent you the blacklisting form , please fill it in and send it back so we can ask the blacklisting team to assist further.

^NH
YH
Yolanda H's update18 Aug 2022, 16:59
Reviewer Update
I have sent back the form, Please note that i did not fill in the case number part because iam unable to open a case, SAPS requires the ITC number before they can open a case.
YH
Yolanda H's update19 Aug 2022, 09:39
Reviewer Update
Good day,

Please advise on the progress of the ITC request, my reference number is *** please i need this today before 1pm.