wM
wanani M
1 reviews | Active since Jan 2021
18 Feb 2021, 13:28
Cell c worst network provider
Once again again you wont get any feedback if you log a call from cell service center their legal team working from home since covid19 started the don't have phones only call center they can send emails to them, they dont give you any feedback, i call them everyday with more than 100 case open but no feedback or priority
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
18 Feb 2021, 14:24Hi Wanani
Thank you for contacting Cell C.
We have received your review regarding your query logged with our Legal Department.
Please send a brief explanation of your query or the reference number so we we can assist.
^NZ
Thank you for contacting Cell C.
We have received your review regarding your query logged with our Legal Department.
Please send a brief explanation of your query or the reference number so we we can assist.
^NZ
Best regards,
Cell C's reply18 Feb 2021, 14:24
Official
Hi Wanani
Thank you for contacting Cell C.
We have received your review regarding your query logged with our Legal Department.
Please send a brief explanation of your query or the reference number so we we can assist.
^NZ
Thank you for contacting Cell C.
We have received your review regarding your query logged with our Legal Department.
Please send a brief explanation of your query or the reference number so we we can assist.
^NZ
Best regards,
wM
wanani M's updateReviewer Update
18 Feb 2021, 14:43I need settlement letter as the third party want to settle my account, i went to cell c store they give the list of the debt collectors i did call call all of them they don't have my account, i called cell c several times, one of the agent told me my account is not handed over to the debt collectors is with cell c legal team which i tried to call but no feedback,i even tried to send them email no reapond,there working from hime that'swhy the can't resolve my issue,last time i logba call one of your social media support consultant Dannielle abrahams he send me emails when i tried to contact him he block me my id *** contact *** and ***
wM
wanani M's update18 Feb 2021, 14:43
Reviewer Update
I need settlement letter as the third party want to settle my account, i went to cell c store they give the list of the debt collectors i did call call all of them they don't have my account, i called cell c several times, one of the agent told me my account is not handed over to the debt collectors is with cell c legal team which i tried to call but no feedback,i even tried to send them email no reapond,there working from hime that'swhy the can't resolve my issue,last time i logba call one of your social media support consultant Dannielle abrahams he send me emails when i tried to contact him he block me my id *** contact *** and ***
Cell C's replyOfficial
18 Feb 2021, 15:30Thank you very much for the details.
Our Support Team will investigate and contact you to assist.
Kindly note that we are experiencing a backlog, our current turn around time is within 24 - 48 hours.
^NZ
Our Support Team will investigate and contact you to assist.
Kindly note that we are experiencing a backlog, our current turn around time is within 24 - 48 hours.
^NZ
Best regards,
Cell C's reply18 Feb 2021, 15:30
Official
Thank you very much for the details.
Our Support Team will investigate and contact you to assist.
Kindly note that we are experiencing a backlog, our current turn around time is within 24 - 48 hours.
^NZ
Our Support Team will investigate and contact you to assist.
Kindly note that we are experiencing a backlog, our current turn around time is within 24 - 48 hours.
^NZ
Best regards,