Cell C - Worst Network ever!

<p>Cell C is by far the worst and most pathetic network I have ever come across, I’ve logged several cases regarding missing data and airtime. Not once has there ever been a time where I’ve only had to call in once or even twice to resolve an issue, each case required no less than 10 calls! I spoke to more agents than I can remember, each ***********, including several team leaders who are no better than the agents and the best feedback they could give me was “client was not billed” even after the cases were escalated. The first case I logged was months ago, the last, more than a week ago and up to this day nobody can explain to me how data can be depleted when your phone is switched off with your battery out, or how your airtime is depleted on internet usage when you still have data available!!! Cell C never bothers to notify you when your case has been closed, you are the one that has to call them 10 times to receive feedback. The staff know absolutely nothing about customer service, it’s almost as if they have no idea how to handle customers or do their job at all! When airtime or data goes missing, nobody is able to explain it and just leave it at that, *******!!! I would not recommend cell c to my worst enemy!</p> <p> </p>