Cell C worst financial dept

Item: Cell C
Rating: 1
Author: Yvonne S

Made a payment on 02 october and still not reflecting on account. The new months installment already shows on account? Myself and matlosana branch and the erea manager send proof of payment through numerous times, and i received 5 different sms stating they received my query and will sort it.... 1st sms was received 15 october. But AFTER i made payment, they were quick to phone and ask for their money? Do they ***** from their customer or just not working?

Helpful (0)

Replies (4)

Cell C's replyOfficial

29 Oct 2021, 15:10

Good day

Thank you for bringing this matter our attention.

Please accept our sincerest apologies as we follow up on this matter. We will revert to you.

^NT

Cell C's reply29 Oct 2021, 15:10

Official

Good day

Thank you for bringing this matter our attention.

Please accept our sincerest apologies as we follow up on this matter. We will revert to you.

^NT

Yvonne S's updateReviewer Update

29 Oct 2021, 15:31

And now I received the 6th sms notification of my query?????

Yvonne S's update29 Oct 2021, 15:31

Reviewer Update

And now I received the 6th sms notification of my query?????

Yvonne S's updateReviewer Update

29 Oct 2021, 15:56

That is whats been said since 15th

Yvonne S's update29 Oct 2021, 15:56

Reviewer Update

That is whats been said since 15th

Yvonne S's updateReviewer Update

03 Nov 2021, 09:40

And still money doesnt show in account????? Spoken to Moses, erea manager, sending emails again, received more reference numbers etc, BUT MONEY STILL NOT REFLECTING IN ACCOUNT...... ????????

Yvonne S's update03 Nov 2021, 09:40

Reviewer Update

And still money doesnt show in account????? Spoken to Moses, erea manager, sending emails again, received more reference numbers etc, BUT MONEY STILL NOT REFLECTING IN ACCOUNT...... ????????