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Missy M

1 reviews | Active since Mar 2021

17 Mar 2021, 16:05

Cell C- worst ever

I have been struggling with Cell C for a year now. i moved houses in March 2020 and i cancelled my fibre account and paid the cancellation fee, they did not cancel and continued billing me for two more months. When i would not pay for the two months they handed me to their lawyers, the lawyers can never get hold of them and a year later i have quit and just paid the money they want as it is affecting my credit rating. A month after the payment the lawyers tell me they are having issues transferring payments to Cell C because of Cell C finance dept issue . My clearance over their incompetence has still not started and this is now a year of strugglling with them I would never recommend Cell C to anyone.

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Replies (1)
Cell C
Cell C's reply17 Mar 2021, 17:53
Official
Good day Missy

Thank you for getting in touch. 

The matter will be investigated and rectified. Please accept our apologies. 

^NT