1 reviews | Active since Jan 2016
CELL C WORST CUSTOMER SERVICE ****ING ITS BRAND.
I received the most daring and probably the worst attitude ,unprofessional and *********** customer service from Cell C call center agents. I was inquiring on my Tax invoice for the month of September 2018 (cell no. ********** 866) which was sent to me late as I had already paid for the said month's subscription and I had to request for this Tax Invoice. The Tax invoice amounts were incorrect in my view ,upon interrogating the statement i asked the Cell C customer center agent to explain the amounts and how they arrived to those amounts, she could not explain the amounts ,raising the tone of her voice ,eventually she dropped the phone on my ear.I called again , the same sequence events unfolded ,the second agent dropped the call without any etiquette nor real solution to my matter.I am bitterly disappointed with Cell C . Cell C customer center is rotting and poisoning the Cell C brand .
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Regards
Cell C | PN
Regards
Cell C | PN
