CF
Carol F

1 reviews | Active since Jun 2020

20 Jun 2020, 20:07

Cell C - worst customer service I have ever experienced

Cell C do not care about their customers. Their service and customer care is pathetic. They never do what they say they will do, and they never follow through on their commitments to revert to their customers.

Further, during the lockdown period it has been impossible to get through to speak to a consultant, or even online assistance.

Pathetic disgusting service!!

Never again will I sign up with Cell C!!

0
Replies (2)
Cell C
Cell C's reply20 Jun 2020, 20:40
Official
Hi Carol

We care and value our customers.

Kindly note that a follow up request has been sent and feedback will be provided.

Sincere apologies for the service you have received.

^PN
CF
Carol F's update26 Jun 2020, 08:18
Reviewer Update
Thank you for resolving my issue, Cell C.