RS
Regero S

1 reviews | Active since May 2018

02 May 2018, 14:55

Cell C Worst Customer care in South Africa - Even Telkom is better and that is saying alot

The worst Company ever.

my account is up to date for the last 3 years and there was one incident in May 2015 which has listed me for bad payer for R370. i have been trying for 5 days in a row to get hold of the legal department which doesn't answer the phone and the customer care is just as useless and all they can do is provide you with a number that doesn't work.

This is the last contract I will ever have with this terrible Company.

0
Replies (2)
Cell C
Cell C's reply02 May 2018, 15:02
Official

Good afternoon Regero

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply08 May 2018, 11:18
Official

Johannes confirmed that he has been in contact with you to assist with this matter. However, you advised him that you have been assisted already.

Regards
Cell C | PN