DB
Dorothy B

1 reviews | Active since Oct 2022

04 Jul 2023, 10:44

CELL C WORST AND NEVER GET THEIR MATTER RIGHT

AGAIN AFTER LAST YEAR CONTRACT ENDED AND NOW THEY ARE GETTING ATTORNEYS SHABIRA SCHARK TO SUE ME AS ON HELLOPETER SEVERAL EMAILS CELL C SAID ALL FINE NOT IN ARREARS DONT HAVE NEW CONTRACT HOW CAN ATTORNEYS VALSY ACCUSE ME IF WHEN I PHONE CELL C ALL IN ORDER NOW THEY ARE DOING THE OPPOSITE. A WAITING FEEDBACK.

0
Replies (7)
DB
Dorothy B's update04 Jul 2023, 13:04
Reviewer Update
PHONE CALL RECIEVED JUST NOW AGAIN WEREBY I AGAIN MUST LOOK FOR ALL THE MANAGERS AND REFERENCE NUMBER BECAUSE AGAIN I DID NOT ASK FOR NEW CONTRACT AT ALL BECAUSE AGAIN I AM UNDER DEBT REVIEW WHEREBY I CANT HAVE A NEW CONTRACT AT ALL. ALL WHERE RESOLVED LAST YEAR AFTER REFERENCE NUMBER PEOPLE NAMES MANAGERS AND AGAIN CELL C ASK FOR MONEY I CANT HAVE A NEW CONTRACT AT ALL ACCORDING TO LAW I AM UNDER DEBT REVIEW
DB
Dorothy B's update04 Jul 2023, 14:12
Reviewer Update
WAS I EVER IN ARREARS WITH MY I ST ACCOUNT FOR 2 YEARS WEREBY WAS TAKE IN 2020? AFTER SEVERAL PHONE CALLS TO MANAGERS ON BOARD WEREBY REFERENCE NUMBER WERE GIVEN I AM UNDER DEBT REVIEW AND THEREFORE CAN NOT HAVE ANOTHER CONTRACT AT ALL. SECONDLY I GAVE 30 DAYS NOTICE WEREBY I TOLD CELL C IM CANCELLING IT WEREBY I RECIEVED SEVERAL SMS AND EMAILS WEREBY CONTRACT WERE CANCELLED AND ALSO REP**** ON HELLOPETER NOW ALL OF A SUDDEN YEAR LATER EVERYTHING CHANGE? WHY CAN CELL C GO BACK TO FACTS AS PROMISED ON VOICE RECORDING EVERY THING IS RECOREDE WEREBY IT NEVER WAS I WILL GO THROYGH ALL MY DOCUMENTS AGAIN AND WITHIN A WEEK ALL THE NAMES REFERENCE NUMBER WILL BE PLACED ON HELLOPETER AGAIN FOR CELL C AND HOPEFULLY THEY THEN AGAIN DONT PHONE ME AGAIN IN A YEAR SEAM CELL C DONT HAVE A IDEA HOW TO DO THEIR WORK THEREFORE I WILL AGAIN MANAGERS NAME ON GROUND CONTACT NUMBER TIME WHEREBY THEY SAID CONTRACT ENDED A MONTH NOTICE WERE GIVEN. SO I WILL POST ALL AGAIN. SEEM IM NOT THE ONLY PERSON SAME AS FB WHO HAS A LIT OF PROBLEMS WITH CELL C
Cell C
Cell C's reply04 Jul 2023, 14:41
Official
We are so sorry for the negative experience you had with us thus far. Please accept our sincerest apologies for the stress and frustration this has caused you. 

Would you like assistance with a payment arrangement for your outstanding balance? 

Regards,
^TM 
DB
Dorothy B's update04 Jul 2023, 15:20
Reviewer Update
Yip no problem then i will pay 20 rand a month at end of month same amount as R272. 22 Wereby lawayers CHANGED it completly so i will make payments from the end of Augustus 2023 and keep records.
Regards
DC Botha
Cell C
Cell C's reply04 Jul 2023, 15:27
Official
Noted. Our team will be in touch to assist with the payment arrangement. 

Regards,
^TM 
DB
Dorothy B's update04 Jul 2023, 15:34
Reviewer Update
Waiting phone calls
Regards
DC Botha

Cell C
Cell C's reply04 Jul 2023, 15:35
Official
Noted. We will be in touch.

Regards,
^TM