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akoon G
1 reviews | Active since Sept 2014
11 Aug 2020, 15:56
Cell C - worse place to have a contract
Cell C is the worse place to have a contract with - had my contracted which was 40 gigs data for 299.99 that ended in June 2020. called on the 5th of July to cancel and give 1 month notice....so for the month of July my data was 20 gigs which they debited me 325.00 ,come August they load 20 gigs of data and then take it away on the 6th August but i am still liable for the full amount of 325.00.
this is ridiculous as i did give my 30 day notice and they have debited me according.
They have given a case no. but cannot get hold of anyone that can assist!!! got transferred to several different people , eventually cut the call .
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Replies (1)Cell C's replyOfficial
11 Aug 2020, 16:04Good Day akoon
Thank you for making contact with Cell C regarding your account.
The matter has been escalated and our team will call you to offer assistance.
^NS
Thank you for making contact with Cell C regarding your account.
The matter has been escalated and our team will call you to offer assistance.
^NS
Cell C's reply11 Aug 2020, 16:04
Official
Good Day akoon
Thank you for making contact with Cell C regarding your account.
The matter has been escalated and our team will call you to offer assistance.
^NS
Thank you for making contact with Cell C regarding your account.
The matter has been escalated and our team will call you to offer assistance.
^NS
