MH
Morne H

1 reviews | Active since Nov 2020

27 Nov 2020, 13:08

Cell C? Worse of the worst.

The worst Network EVER!!!!! Without my permission, my contract was automatically renewed without my consent. I contact them and tell them that I have never give the go-ahead to renew the contract. The agent said that I can cancel the contract after the debit order went off. At that time and moment, I was still happy with the network provider and I thought that instead of cancel the contract, I rather want to change it to a Data contract. For three weeks I am struggling now just to get the change done. Every time it is the same thing, they are working on it, they just need a credit score update. I really regret the change that I have made 5 years ago to go from Vodacom to Cell C. Consumers please, stay away from Cell C!!!!! You are going to regret it.

0
Replies (2)
Cell C
Cell C's reply27 Nov 2020, 13:26
Official
Good day Morne 

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.

 We would like the opportunity to investigate your feedback further. 

Do expect our support team to contact you for assistance.

^YM

MH
Morne H's update27 Nov 2020, 13:39
Reviewer Update
Thank you cell c. But I am not going to have my hopes high on your last sentence. If they contact me, I will start to believe in miracles again........