CELL C WORSE EVER

I have been trying since 02 June 2021 to cancel my contract and it has just been issue after issue, yet this morning another 2 installments were debited. I want my money back today!!! If I see a Cell logo I want to explode and to see yet another debit from my account I can't even begin to tell you the frustration.

• The story begins with Addington who on a call with me asking about cancellation tells me about my commitment fee of R208.08. • He will send me banking details which I am still waiting for today. • I go to a cell c shop to get banking details • I deposit R210 • I send pop to customer service • It is just ignored • July comes they debit the difference and used the R210 as a credit • I emailed again • I try again • Calls and emails • Aug debit order was not paid from my side, I took money out of my account so that cell c can't take it • Today they take R1200.

I cancelled this contract at the beginning of June.

I want someone who knows what they are doing to phone me back after 12 today and to sort this matter out. At the most there should have been one more full payment and the R208.08 since I have been trying to cancel.