LG
Lizeka G

1 reviews | Active since Jan 2021

25 Jan 2021, 21:35

Cell C won't send me my paid up letters!

I have been trying to get Cell C to send me paid up letters since November 2020 to no luck. I get new case numbers every other day and "your case has been escalated". All for 2 accounts which I paid off more than a year ago and closed. why do this to your customers Cell C? This is a painful experience.

0
Replies (1)
Cell C
Cell C's reply26 Jan 2021, 11:52
Official
Hi Lizeka 

Thank you for letting us know about this. 

We are looking into this issue and hope to resolve it promptly and accurately.

Do expect a call from our support team.

^YM