DB
Dee B

1 reviews | Active since Oct 2014

25 Nov 2021, 08:55

Cell C won't reverse failed online order

On 6th September 2021 I made a purchase online of R658 with a credit card For ****le, Sim Card with delivery charges. I have never recived the ordered items yet my credit card was billed.

I would like to have payment reversed.

0
Replies (4)
Cell C
Cell C's reply25 Nov 2021, 10:10
Official
Hi Dee Buthelezi
Thank you for contacting Cell C. 

What were you purchasing? 

Regards
^MP 

Best regards,

DB
Dee B's update25 Nov 2021, 11:08
Reviewer Update
Purchase was for:
****le R499

Sim Card - Home Connecta R59

Delivery charges R100



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Cell C
Cell C's reply25 Nov 2021, 11:32
Official
Did you receive a reference number for the purchase you were making? 

^MP 

Best regards,

DB
Dee B's update25 Nov 2021, 15:39
Reviewer Update
No, the confirmed order was not sent to the email address i listed in order. But the payment went through.

I can provide details of the card number used?