Cell C won’t release my Number for porting
I am trying to get my NUMBER released so that I can PORT to Vodacom. Cell C will not release it!??? I have to wait a full calendar month. The Network & Data quality / speed has become really bad. I have spoken to 5 operators & been to 2 Cell C branches. No one will help.
My main reason for needing it done is because I am leaving the country for work & need an active sim with a reliable international network.
Thank you
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
14 Jul 2021, 10:25Hi Adriaan
Thank you for contacting Cell C.
Is your number on contract or prepaid?
Regards
^MP
Thank you for contacting Cell C.
Is your number on contract or prepaid?
Regards
^MP
Cell C's reply14 Jul 2021, 10:25
Official
Hi Adriaan
Thank you for contacting Cell C.
Is your number on contract or prepaid?
Regards
^MP
Thank you for contacting Cell C.
Is your number on contract or prepaid?
Regards
^MP
's updateReviewer Update
14 Jul 2021, 14:58I am not sure. Either way, CELL C is not willing to assist me!!
I have wasted so much time trying to get this resolved.
I have even offered to pay any additional fees if needed.
I am leaving & need to PORT my number!!!
WHY IS THIS SO COMPLICATED???
***
I have wasted so much time trying to get this resolved.
I have even offered to pay any additional fees if needed.
I am leaving & need to PORT my number!!!
WHY IS THIS SO COMPLICATED???
***
's update14 Jul 2021, 14:58
Reviewer Update
I am not sure. Either way, CELL C is not willing to assist me!!
I have wasted so much time trying to get this resolved.
I have even offered to pay any additional fees if needed.
I am leaving & need to PORT my number!!!
WHY IS THIS SO COMPLICATED???
***
I have wasted so much time trying to get this resolved.
I have even offered to pay any additional fees if needed.
I am leaving & need to PORT my number!!!
WHY IS THIS SO COMPLICATED???
***
Cell C's replyOfficial
14 Jul 2021, 16:06Our team will be in touch.
^MP
^MP
Cell C's reply14 Jul 2021, 16:06
Official
Our team will be in touch.
^MP
^MP
's updateReviewer Update
15 Jul 2021, 08:44I am Still waiting for Cell C to “get in touch” as they have mentioned!!???
's update15 Jul 2021, 08:44
Reviewer Update
I am Still waiting for Cell C to “get in touch” as they have mentioned!!???
's updateReviewer Update
15 Jul 2021, 08:45This level of Customer service is unacceptable!
's update15 Jul 2021, 08:45
Reviewer Update
This level of Customer service is unacceptable!
's updateReviewer Update
15 Jul 2021, 11:46Still waiting for customer care!!
's update15 Jul 2021, 11:46
Reviewer Update
Still waiting for customer care!!