Cell C won’t refund my money

Item: Cell C
Rating: 1
Author: Rhonda S

I signed up for fibre with Cell C. I paid my deposit, but after more than a month of then not delivering my router I cancelled. They promised to refund the deposit. After 3 months, still no refund. Please refund my deposit.

Helpful (0)

Replies (3)

Cell C's replyOfficial

03 Sept 2018, 11:55

Good morning Rhonda

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C's reply03 Sept 2018, 11:55

Official

Good morning Rhonda

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C's replyOfficial

04 Sept 2018, 09:19

Theodorah could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C's reply04 Sept 2018, 09:19

Official

Theodorah could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C's replyOfficial

05 Sept 2018, 07:17

Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C's reply05 Sept 2018, 07:17

Official

Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN