MG
Maliska G

1 reviews | Active since Mar 2018

19 Jan 2026, 10:57

Cell C won't let me make me arrangements to ensure debit order continues

I just called Cell C customer care to change my banking details for my debit order with them. I am told that I am not able to do this until my new bank account is 3 months old. How is this possible? This is unacceptable. So many people do not pay their dues but when I want to make arrangements to ensure that I meet my commitment I am told I am not allowed to do so. I am quite stunned... Unacceptable Cell C.

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Replies (1)
Cell C
Cell C's reply28 Jan 2026, 09:55
Official
Dear Maliska Gravett,

Thank you for your patience.

Please note that your banking details have been successfully updated on our system as per your request.

Thank you for the opportunity to assist. You are welcome to refer to the link sent via SMS and email to rate the service received.

Case Status: Closed 

Kind regards,
Cell C | TM