1 reviews | Active since May 2016

02 Feb 2017, 16:12

CELL C WONT GIVE ME A CONTRACT

<p>This is the 2nd time I'm trying to take out a contract with cell c last time was in 2015 they say my credit score is "too low " when the account clearly has been getting a stable income for longer then 4 years and just 2 weeks ago I had taken out a MTN contract which went off without a hitch and already am using that phone there is something floored in their vetting process </p>

0
Replies (2)
Cell C
Cell C's reply03 Feb 2017, 07:17
Official

The credit vetting process is not based on whether the customer has a steady income or not, it is to determine the customers credit worthiness.

We will get one of our consultants to contact you and assist with this matter.

Regards

Cell C | PN

Cell C
Cell C's reply03 Feb 2017, 11:56
Official

There is actually more to that, you can be receiving an X amount every month and only have one debit order going off your account. However you might have a lot of expenditures or over committed financially and that may affect your credit score.

Regards

Cell C | PN