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NOLUBABALO N

1 reviews | Active since Mar 2015

15 Dec 2015, 13:43

CELL C WON'T PAY ME MY MONEY

I HAVE LOGGED AND CALLED CELL C MULTIPLE TIMES REGARDING A REFUND THEY NEED TO MAKE BACK TO MY BANK ACCOUNT. IT'S BEEN OVER A MONTH I STILL HAVE NOT RECEIVED MY MONEY FROM CELL C. I'M CONSTANTLY HAVING TO CALL AND FOLLOW UP.<br> THEY NEVER CALL BACK AS THEY HAVE PROMISED. IN MY MIND CELL HAS THE WORST CUSTOMER SERVICE AND THE LEAD TIME IN RESOLVING ANY ISSUE IS DISGUSTING. THE WAY CELL C RUNS IT'S BUSINESS IT'S NOT CUSTOMER FOCUS AS THEY CLAIM TO BE. THEY ARE ROBBING US SOUTH AFRICAN BLIND<br>

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Replies (1)
Cell C
Cell C's reply15 Dec 2015, 14:23
Official
Hello NoluNtonga,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN