1 reviews | Active since May 2018
Cell C with its putrid service(unhappy client)
Hi All
I have just had the worst customer service from Cell C. As I always took contracts out with Cell C and I had a good relationship with this service provider I think they actually dropped the expectations.
I for one never use to check my debit orders as its based on contract and i trust it will be correct,However I took the time to look into my debit orders only to see Cell c is debiting me double then the initial fee with was agreed to and when queried I was told its a content fee and they cant help me as i need to cancel it myself.
Very annoyed with that response.
I had a wifi installed and as agreed I asked Cell C to switch the route off when the data is exceeded.Cell C went to install a open line route.
When following up with Cell C to as what the amount is for an insurance claim i was told I do not have insurance on my products.
I always take out my products with insurance and all of a sudden I did not have insurance on any of my items.
Cell C is really unpredictable and they have a nerve to mess around with my hard earned cash.
Thank you for contacting Cell C.
We apologize for the unpleasant experience.
The matter will be escalated to our Support team. Do expect our call.
^NT
Thank you for contacting Cell C.
We apologize for the unpleasant experience.
The matter will be escalated to our Support team. Do expect our call.
^NT
