CELL C WILL VIOLATE THE CONSUMER PROTECTION ACT AND *****S MONEY FROM YOU

Worst tele-communications company by a mile. It's impossible to handle a dispute with them.

This company wanted me to upgrade last year which I insisted to be a month to month and not a fixed contract which they agreed. Middle of this year I migrated to Vodacom and was told that I needed to pay a penalty because I was in a fixed term contract. They refused to give me the recordings of the conversation I had initially with them insisting on a month to month and they stated that they changed the terms and conditions by SENDING ME AN SMS!!!!!! THIS IS ******* ACCORDING TO THE CONSUMER PROTECTION ACT!!!

I emailed them with a notification of cancellation with more than enough notice with subsequent payment within the notice period. I WILL NOT PAY THE CANCELLATION PENALTY FOR SOMETHING THAT HAS BEEN ILLIEGALLY IMPLEMENTED. You get one email asking are you sure you want to cancel and then no further feedback. They then continue to debit your account and even after stopping debit order, the collections company will phone you daily, you give them the same story about cancellation every time, they say they will escalate but then you get a call the next day AGAIN about non-payment. And will attempt to re-initiate the debit order without permission.

I'm gatvol of this company, CELL C truly are sharks employing ******* and ********* tactics to ***** money from consumers.

DONT USE CELL C!!!!!!