Cell C will not man up for their mess-ups.

I had taken a Contract from Cell C Lifestyle, Ballito with 10 Gig data + 10 Gig promotional data specifically to be able to ad more data if required. When i require additional Data, i called into Cell C & was advised that i could not buy additional data on the package i had & was told i had to Migrate to another package that would allow this. Kindli listen to the full call recording to hear that numerous times i specifically asked that if this was done, would the data on the package still remain the same, as this was my condition in agreeing with the suggested migration. I was ensured that all will remain the same and will not lose any data not have different allocations. To my shock, i only received 10 Gig data. When i called in i was informed that due to the Migration i had lost my promotional data allocation of 10 Gig, but it will be escalated and i would be informed of the outcome.I was also informed that i could in fact buy additional data on the original package. I requested all to be returned the way it was after Cell C gave me wrong information & wrongfully Migrated my package resulting in huge amounts of data losses over the period. I never heard a word. i called in again and had the same story. I demand the promotional 10 Gig to be re-instated as well as all the months it was not allocated be allocated as well as this is the package i took out at 10 gig + 10 gig Promo.