SL
Sharotte L
1 reviews | Active since Jun 2022
04 Nov 2025, 13:45
Cell C will mess up credit score
Cell C promised to resolve my queries, till this day. Now look at how they mess up my credit score, just for not agreeing to pay for getmore, something you don't even have a contract with. From paying R219 to pay R684.98 just because get more decided. Worse the economy is so bad that you cant afford R 20.00 for bread and Cell c feel you need to pay such money for something you ddnt agree on.
Cell C sms,' Your Cell C services remain suspended with a credit bureau adverse listing. Call 084135 for a payment plan for the R684.98. If you have paid, please ignore.'
While I feel the need that credit bureau should protect us from such service provides, who just list and mess up credit scores without fixing how they provide the service.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
04 Nov 2025, 14:15Dear Sharotte L,
Thank you for reaching out and sharing your concerns.
We’re truly sorry to hear about your experience and completely understand how upsetting this situation must be, especially considering the impact on your credit profile.
Please rest assured that we take matters like this very seriously. One of our support team members will be reaching out to you shortly to assist in resolving this issue.
We sincerely apologize for any inconvenience and frustration this may have caused and appreciate your patience as we work with you to find a resolution.
Regards,
Cell C | ZM
Thank you for reaching out and sharing your concerns.
We’re truly sorry to hear about your experience and completely understand how upsetting this situation must be, especially considering the impact on your credit profile.
Please rest assured that we take matters like this very seriously. One of our support team members will be reaching out to you shortly to assist in resolving this issue.
We sincerely apologize for any inconvenience and frustration this may have caused and appreciate your patience as we work with you to find a resolution.
Regards,
Cell C | ZM
Cell C's reply04 Nov 2025, 14:15
Official
Dear Sharotte L,
Thank you for reaching out and sharing your concerns.
We’re truly sorry to hear about your experience and completely understand how upsetting this situation must be, especially considering the impact on your credit profile.
Please rest assured that we take matters like this very seriously. One of our support team members will be reaching out to you shortly to assist in resolving this issue.
We sincerely apologize for any inconvenience and frustration this may have caused and appreciate your patience as we work with you to find a resolution.
Regards,
Cell C | ZM
Thank you for reaching out and sharing your concerns.
We’re truly sorry to hear about your experience and completely understand how upsetting this situation must be, especially considering the impact on your credit profile.
Please rest assured that we take matters like this very seriously. One of our support team members will be reaching out to you shortly to assist in resolving this issue.
We sincerely apologize for any inconvenience and frustration this may have caused and appreciate your patience as we work with you to find a resolution.
Regards,
Cell C | ZM
SL
Sharotte L's updateReviewer Update
04 Nov 2025, 14:42You keep saying that...my contract with Cell C because of get more. You are messing up my credit score that I worked hard for...
SL
Sharotte L's update04 Nov 2025, 14:42
Reviewer Update
You keep saying that...my contract with Cell C because of get more. You are messing up my credit score that I worked hard for...
SL
Sharotte L's updateReviewer Update
04 Nov 2025, 14:47Please cancel my contract, you have hurt me so much as cell c customer.. If I were to get to any platform to speak about this services , I would have done so. I just need to pay R247.00 for get more service that I have nothing to do with it.
SL
Sharotte L's update04 Nov 2025, 14:47
Reviewer Update
Please cancel my contract, you have hurt me so much as cell c customer.. If I were to get to any platform to speak about this services , I would have done so. I just need to pay R247.00 for get more service that I have nothing to do with it.
Cell C's replyOfficial
04 Nov 2025, 15:21Dear Sharotte L,
Thank you for reaching out and sharing your concerns.
We are truly sorry to hear about the frustration and inconvenience you’ve experienced. We completely understand how upsetting this situation must be, especially when it affects your hard-earned credit score. Your experience does not reflect the standard of service we aim to provide, and we sincerely apologize for the distress this has caused.
Please be assured that we have escalated this matter to the relevant department for further review and investigation. The team will be in touch with you shortly to provide assistance and ensure that the issue is resolved appropriately.
We value your patience and understanding during this time, and we are committed to supporting you every step of the way to get this matter sorted.
Regards,
Cell C | MMa
Thank you for reaching out and sharing your concerns.
We are truly sorry to hear about the frustration and inconvenience you’ve experienced. We completely understand how upsetting this situation must be, especially when it affects your hard-earned credit score. Your experience does not reflect the standard of service we aim to provide, and we sincerely apologize for the distress this has caused.
Please be assured that we have escalated this matter to the relevant department for further review and investigation. The team will be in touch with you shortly to provide assistance and ensure that the issue is resolved appropriately.
We value your patience and understanding during this time, and we are committed to supporting you every step of the way to get this matter sorted.
Regards,
Cell C | MMa
Cell C's reply04 Nov 2025, 15:21
Official
Dear Sharotte L,
Thank you for reaching out and sharing your concerns.
We are truly sorry to hear about the frustration and inconvenience you’ve experienced. We completely understand how upsetting this situation must be, especially when it affects your hard-earned credit score. Your experience does not reflect the standard of service we aim to provide, and we sincerely apologize for the distress this has caused.
Please be assured that we have escalated this matter to the relevant department for further review and investigation. The team will be in touch with you shortly to provide assistance and ensure that the issue is resolved appropriately.
We value your patience and understanding during this time, and we are committed to supporting you every step of the way to get this matter sorted.
Regards,
Cell C | MMa
Thank you for reaching out and sharing your concerns.
We are truly sorry to hear about the frustration and inconvenience you’ve experienced. We completely understand how upsetting this situation must be, especially when it affects your hard-earned credit score. Your experience does not reflect the standard of service we aim to provide, and we sincerely apologize for the distress this has caused.
Please be assured that we have escalated this matter to the relevant department for further review and investigation. The team will be in touch with you shortly to provide assistance and ensure that the issue is resolved appropriately.
We value your patience and understanding during this time, and we are committed to supporting you every step of the way to get this matter sorted.
Regards,
Cell C | MMa