Cell C will force you to stay with them while not delivering any connection

Cell C bought over our fibre provider iConnect. Had we known they would be our provider in future we would have never signed up for this service. For exactly the reason we had never chosen Cell C before, we will also ensure we spread the word of how poorly we've been treated. We have been without internet since the 16th of Feb. We keep being either passed off to someone via email and after we requested a cancellation of the service after days of struggling to get some sort of resolution (which to date we have not, still without internet) we were told we would still be billed for the month. We made peace with being billed and paying the dues to ensure we would never to have deal with Cell C again, just to find out when trying to sign up with a new provider that we can't, Cell C will be holding onto our line for another month, not providing any connection but ensuring we are unable to sign up with any other service provider.