IP
Ian P

1 reviews | Active since Jan 2024

20 Feb 2024, 14:10

Cell C will destroy your life with their incompetence, ignorance and arrogance!

Had an Account problem after an upgrade from 100 - 200mbs where the debit order was captured wrong, irrespective of the fact that it had been on debit order for over 10 years already. My account was suspended and I had to sort this out which took 2 weeks to get me back up and running. Turns out that after nearly 4 weeks after the fact I have been blacklisted and are being harrassed by Debt Collectors who don't accept that I have proof of payment! And my account is up to date. Cell C say they don't know how this happened. They also said I have to wait 60 days for this to resolve, althrough this should never have happened in the first place. CELL C will destroy there customer relationships and create lots of admin for you! They are the worst and most *********** company I have ever had the displeasure of dealing with! They cannot even resolve the problem they created when handing you over because there accounts people did not put things through on their system properly. They quick to apologise....but say they can't sort it out!!!! I WILL NEVER RECOMMEND THIS COMPANY!!!!! THEY ARE COMPLETELY ***********!!!!!

0
Replies (0)