YC
YVETTE C

1 reviews | Active since Feb 2016

14 Jun 2019, 13:04

CELL C WHEN WILL YOU GET SUFFICIENT AGAIN

To start with, thanks for Cell C sorting out my previous comment very quickly. However, today the insufficiency is reflecting again. I app**** for a new VERY SMALL contract with Cell C, after discussing the application and furnishing the sales consultant with all my paid up letters from credit providers, in order to confirm I have been debt free since March this year, It gets declined, something on my name...MY GOODNESS, WHAT IS HAPPENING???? Can the consultant doing the approval not look at what was sent???? Cause it sure as hell does not seem so. If the consultant had look at what was sent through he/she could have compared what was reflecting and what was sent, and it should have been very easy to establish that I have no debt since March!!!!!! EVERY ACCOUNT I EVER HAD HAS BEEN PAID OFF. PS, I ALSO HAVE AN EXISTING BUSINESS CONTRACT WITH CELL C, if I remember correctly, for three years now, one would also assume that they should consider your track record with them, cause my contract have NEVER BEEN IN ARREARS!!! COME TO THINK OF IT, I HAVE BEEN WITH CELL C FOR LIKE 10 YEARS!!! VERY DISAPPOINTING, REALLY!!!!

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Replies (2)
Cell C
Cell C's reply14 Jun 2019, 13:30
Official
Good afternoon Yvette

Thank you for posting to us.

We do appreciate your positive feedback with regards to how efficiently your previous complaint was resolved.

However, kindly note that the conditions of any credit agreement requires the applicants credit record to be clear.  in reference to the credit regulations, we are required to credit vet any application.

Regards
DA

Best regards,

YC
YVETTE C's update14 Jun 2019, 13:45
Reviewer Update
Well obviously from the letter that was attached you can see THAT WHATEVER IS REFLECTING IS AN ERROR AND LITIGANTS FROM THE CREDIT PROVIDER TO REMOVE IT!!!!  AND AS YOU CAN ALSO SEE, FROM THE LETTER ATTACHED, THE CREDIT PROVIDER HAVE BEEN REQUESTED TO REMOVE WHATEVER IS REFLECTING, ARE YOU SO INSUFFICIENT THAT YOU CANT WORK WITHOUT A SYSTEM!!!  ANY PERSON CAN SEE IT SHOULD NOT BE REFLECTING!!!