kF
kevin F
1 reviews | Active since Oct 2015
16 Oct 2015, 10:45
CELL C WHATS APP R5 BUNDLE
The unlimited whats app bundle for R5 is advertised that all whats app usage(within whats app) will be billed to the bundle, except for a few listed exclusion. This statement is completely false seeing as only content sent by the bundle subscriber is billed to the bundle, and not any data received.<br> <br> This is not stated in the terms and conditions<br> <br> False adverting from cell c, either change the adverti*****t and the T &C's, or make receiving videos and photos also billed to the R5 bundle, fair use of 1GIG of course AS STATED ON THE WEBSITE!!!!<br>
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Replies (1)Cell C's replyOfficial
16 Oct 2015, 10:50Hello ksferreira,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply16 Oct 2015, 10:50
Official
Hello ksferreira,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
