1 reviews | Active since May 2017

30 May 2017, 12:12

Cell C what bad service

<p>I took out a contract with cell C with a tablet and a phone Everything was fine now they changed everything and started charging seperate offer numerous times of trying to sort it out they carried on an have now blacklisted me my contract is due an upgrade I want to go to the consumer protection if this is not sorted out seeing it was not my fault have tried to get hold of their legal department and held on for 2 hours without a response I want to change as they are not helpful and arrogant please advise.</p>

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Replies (3)
Cell C
Cell C's reply30 May 2017, 12:16
Official

Hi Raymond

We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply31 May 2017, 08:23
Official

As per communication, Skhumbuzo will revert with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply13 Jun 2017, 07:20
Official

Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN